General Questions Answers!
Can I fully customize according to my picture?
Yes. We support 1:1 restoration, partial modification, and exclusive original design based on your reference images.
Will custom nails damage my natural nails?
No. Our press-on nails are completely safe. No grinding, no chemical corrosion, protecting your original nail bed perfectly.
How long can custom press-on nails last?
With jelly glue, it lasts 3–7 days for daily removable use.
Are custom sets reusable?
Absolutely. With correct removal and storage, you can reuse your custom nail sets many times.
Do you support bulk custom & wholesale custom?
Yes. We support personal custom, influencer exclusive style custom, small batch wholesale custom, and brand customized orders.Start Your Custom Nail Design Now.Turn your ideal nail art into real wearable beauty. Create your exclusive custom press on nails and enjoy salon-level luxury at home.Customize Now & Get Your Unique Nail Style Today。
About the Product
What are press-on nails?
Press-on nails are pre-made nail tips that attach using specialized gel or adhesive. They offer beautiful, long-lasting nails without the need for lengthy salon visits. Available in a wide variety of styles and reusable, they provide a convenient and fashionable alternative to traditional manicures.
What materials are your press-on nails made of?
We insist on using high-quality, nail-friendly materials. The tips are primarily made of flexible, durable ABS resin. Designs feature eco-friendly printing or hand-painting, paired with safe embellishments. The gel adhesive has moderate stickiness for easy removal, minimizing damage to natural nails.
How long do the press-on nails last?
With our included premium jelly adhesive, proper application, and daily care, they typically last 1-2 weeks. Using professional nail glue may extend wear time, but requires more careful removal.
Will artificial nails damage my natural nails?
When applied and removed correctly, our products cause minimal damage to natural nails. The key is to avoid forceful removal. Always use our recommended removal methods (such as soaking in warm water or using a specialized remover) and allow your nails adequate rest periods.
Can the same set of artificial nails be reused?
Yes! After removal, if the jelly glue residue on the back of the tip is thoroughly cleaned and the tip itself remains intact, you can reapply new jelly glue for reuse. Typically, a high-quality set of artificial nails can be reused 3-5 times or more.
Regarding Sizing and Selection
How do I measure my nails to select the correct size?
Please refer to the detailed tutorial on our website's "Size Guide" page. Use a soft tape measure to measure the widest part of each nail (in millimeters), then select the corresponding size (e.g., XS, S, M, L, XL) from our size chart. A set of artificial nails typically includes 24 pieces of different sizes to accommodate all ten fingers.
What if my chosen size doesn't fit perfectly?
Our nail tips have some flexibility. Minor mismatches (e.g., slightly too large) can be adjusted for a perfect fit by gently buffing the sides with the included buffer stick. We recommend "choosing slightly larger over too small."
Can I customize sizes or styles?
We currently offer a wide selection of standard sizes and styles. Customization services are in the works—stay tuned! Follow our social media channels for the latest updates.
About Orders and Payment
What payment methods are available?
We accept major international credit/debit cards (Visa, MasterCard, American Express), PayPal, and select regional payment methods.
Can I check out if my currency isn't USD?
Yes. At checkout, the system will automatically convert the amount to your local currency based on real-time exchange rates. The final amount charged will be determined by your card issuer or payment platform.
Can I modify or cancel an order after placing it?
You may contact customer service to request modifications or cancellations before your order enters the "Processing" status. Once the order has entered the packing or shipping process, changes cannot be made. Please carefully review your shipping information before placing your order.
About Shipping and Logistics
Where do you ship from? What logistics do you use?
We currently ship from warehouses in China/USA (or other operational locations) using reliable international logistics partners (e.g., USPS, DHL, ePacket) to ensure global delivery.
What are the shipping costs? How long does delivery take?
Shipping costs are automatically calculated based on destination country and package weight and can be viewed before checkout. Standard delivery typically takes 7-20 business days, varying by destination. Expedited shipping options are also available in select countries.
Will I need to pay customs duties or import taxes?
This depends on your country's customs policies. Many countries exempt low-value items from duties. However, high-value orders may incur customs duties, which are the recipient's responsibility. Please check your country's regulations before purchasing.
About After-Sales Service
What if I don't like the product or it's defective?
Return & Exchange Policy: We accept returns for undamaged, unused items within 30 days of receipt (shipping fees deducted). Customized items or worn/used nail extensions are non-returnable.<br> Quality Issues: If you receive a damaged item or one with obvious defects, please contact customer service within 7 days of receipt and provide photo/video evidence. We will promptly process an exchange or refund.
How do I remove the artificial nails?
Gel Adhesive Application: Soak fingers in warm water for 10-15 minutes until the adhesive softens. Gently lift from the edge using a wooden stick to remove.<br> Adhesive Application: Never forcefully peel off! Use a specialized adhesive remover. Apply it to the edge of the nail tip to dissolve the adhesive before removal. (We recommend jelly adhesive for a safer and more convenient experience)
Other
How do I care for my artificial nails to extend their lifespan?
Avoid prolonged soaking in hot water or using nails for strenuous tasks (e.g., opening cans, typing too forcefully). After removal, clean adhesive residue from the back of the nail plate with an alcohol wipe and store in the original box in a cool, dry place. Quality Issues: If you receive a damaged item or one with obvious defects, please contact customer service within 7 days of receipt and provide photo/video evidence. We will promptly process an exchange or refund.
How can I get the latest styles and promotions?
Subscribe to our email newsletter and follow our official Instagram and Facebook accounts to be the first to know about new releases, exclusive discounts, and nail art inspiration!